KOA SmartDesk \u2014 Aangepaste AI Chatbot Assistent \u00b7 Functielijst<\/title>\n<style>\n @import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700&family=Sora:wght@600;700;800&display=swap');\n\n *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\n\n :root {\n --navy: #0D1B2A;\n --purple: #5b4fe8;\n --purple-l:#8b7ff5;\n --purple-xl:#eeedfe;\n --purple-m: #c4b9ff;\n --gold: #B39A5C;\n --green: #10B981;\n --bg: #f5f4fd;\n --white: #ffffff;\n --border: #e5e7eb;\n --text: #0f0f1a;\n --muted: #6b7280;\n }\n\n body {\n font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;\n background: var(--bg);\n color: var(--text);\n padding: 0 0 60px;\n line-height: 1.6;\n }\n\n .page {\n max-width: 900px;\n margin: 0 auto;\n padding: 0 24px;\n }\n\n \/* \u2500\u2500 Top bar \u2500\u2500 *\/\n .topbar {\n background: var(--navy);\n padding: 12px 24px;\n display: flex;\n align-items: center;\n justify-content: space-between;\n }\n\n .topbar-logo {\n display: flex;\n align-items: center;\n gap: 10px;\n text-decoration: none;\n }\n\n .topbar-logo svg {\n height: 28px;\n width: auto;\n }\n\n .topbar-tagline {\n font-size: 11px;\n color: rgba(255,255,255,0.45);\n letter-spacing: .05em;\n }\n\n \/* \u2500\u2500 Hero \u2500\u2500 *\/\n .hero {\n background: linear-gradient(135deg, #0D1B2A 0%, #1a1060 100%);\n padding: 52px 24px 44px;\n position: relative;\n overflow: hidden;\n }\n\n .hero::before {\n content: '';\n position: absolute;\n top: -80px; right: -80px;\n width: 340px; height: 340px;\n border-radius: 50%;\n background: radial-gradient(circle, rgba(91,79,232,0.35) 0%, transparent 70%);\n pointer-events: none;\n }\n\n .hero::after {\n content: '';\n position: absolute;\n bottom: -60px; left: 40px;\n width: 200px; height: 200px;\n border-radius: 50%;\n background: radial-gradient(circle, rgba(245,158,11,0.12) 0%, transparent 70%);\n pointer-events: none;\n }\n\n .hero-inner {\n max-width: 900px;\n margin: 0 auto;\n position: relative;\n z-index: 1;\n }\n\n .hero-eyebrow {\n display: inline-flex;\n align-items: center;\n gap: 8px;\n font-size: 11px;\n font-weight: 600;\n letter-spacing: .12em;\n text-transform: uppercase;\n color: var(--purple-m);\n margin-bottom: 14px;\n }\n\n .hero-eyebrow::before {\n content: '';\n display: block;\n width: 20px; height: 1.5px;\n background: var(--purple-m);\n }\n\n .hero-title {\n font-family: 'Sora', sans-serif;\n font-size: clamp(26px, 4vw, 38px);\n font-weight: 800;\n color: #fff;\n letter-spacing: -.5px;\n line-height: 1.15;\n margin-bottom: 8px;\n }\n\n .hero-title span {\n color: var(--gold);\n }\n\n .hero-sub {\n font-size: 13px;\n font-weight: 500;\n color: var(--purple-m);\n margin-bottom: 20px;\n letter-spacing: .02em;\n }\n\n .hero-desc {\n font-size: 14.5px;\n color: rgba(255,255,255,0.78);\n max-width: 680px;\n line-height: 1.75;\n margin-bottom: 28px;\n }\n\n .hero-pills {\n display: flex;\n flex-wrap: wrap;\n gap: 8px;\n }\n\n .pill {\n font-size: 12px;\n font-weight: 600;\n padding: 5px 14px;\n border-radius: 20px;\n border: 1px solid;\n }\n\n .pill-purple { background: rgba(91,79,232,0.2); border-color: rgba(91,79,232,0.5); color: #c4b9ff; }\n .pill-gold { background: rgba(179,154,92,0.15); border-color: rgba(179,154,92,0.4); color: #d4bc84; }\n .pill-green { background: rgba(16,185,129,0.15); border-color: rgba(16,185,129,0.4); color: #6ee7b7; }\n\n .version-badge {\n display: inline-flex;\n align-items: center;\n background: var(--purple);\n color: #fff;\n font-size: 11px;\n font-weight: 700;\n padding: 4px 12px;\n border-radius: 20px;\n margin-top: 6px;\n letter-spacing: .04em;\n }\n\n \/* \u2500\u2500 Stats strip \u2500\u2500 *\/\n .stats-strip {\n background: var(--white);\n border-bottom: 1px solid var(--border);\n padding: 20px 24px;\n }\n\n .stats-inner {\n max-width: 900px;\n margin: 0 auto;\n display: flex;\n gap: 0;\n flex-wrap: wrap;\n }\n\n .stat-item {\n flex: 1;\n min-width: 120px;\n text-align: center;\n padding: 0 16px;\n border-right: 1px solid var(--border);\n }\n\n .stat-item:last-child { border-right: none; }\n\n .stat-number {\n font-family: 'Sora', sans-serif;\n font-size: 26px;\n font-weight: 800;\n color: var(--purple);\n line-height: 1;\n margin-bottom: 3px;\n }\n\n .stat-label {\n font-size: 11px;\n color: var(--muted);\n font-weight: 500;\n }\n\n \/* \u2500\u2500 Managed service banner \u2500\u2500 *\/\n .managed-banner {\n background: linear-gradient(90deg, #1a0e5c 0%, #0d2e4e 100%);\n border-left: 4px solid var(--gold);\n padding: 20px 28px;\n margin: 32px 0 0;\n border-radius: 0 10px 10px 0;\n }\n\n .managed-banner h3 {\n font-family: 'Sora', sans-serif;\n font-size: 15px;\n font-weight: 700;\n color: var(--gold);\n margin-bottom: 6px;\n }\n\n .managed-banner p {\n font-size: 13px;\n color: rgba(255,255,255,0.78);\n line-height: 1.65;\n }\n\n \/* \u2500\u2500 Content area \u2500\u2500 *\/\n .content {\n padding-top: 32px;\n }\n\n \/* \u2500\u2500 Section \u2500\u2500 *\/\n .group {\n margin-bottom: 30px;\n }\n\n .group-header {\n display: flex;\n align-items: center;\n gap: 10px;\n margin-bottom: 12px;\n padding-bottom: 8px;\n border-bottom: 0.5px solid var(--border);\n }\n\n .group-icon {\n width: 28px; height: 28px;\n border-radius: 7px;\n background: var(--purple-xl);\n display: flex;\n align-items: center;\n justify-content: center;\n font-size: 14px;\n flex-shrink: 0;\n }\n\n .group-label {\n font-size: 10.5px;\n font-weight: 700;\n letter-spacing: .1em;\n text-transform: uppercase;\n color: var(--purple);\n flex: 1;\n }\n\n .group.managed .group-label { color: #B45309; }\n .group.managed .group-icon { background: #FEF3C7; }\n .group.managed .group-header{ border-bottom-color: #FDE68A; }\n\n .count {\n font-size: 11px;\n background: var(--purple-xl);\n color: #534ab7;\n font-weight: 700;\n padding: 1px 9px;\n border-radius: 20px;\n }\n\n .group.managed .count { background: #FEF3C7; color: #92400E; }\n\n \/* \u2500\u2500 Grid \u2500\u2500 *\/\n .grid {\n display: grid;\n grid-template-columns: repeat(2, 1fr);\n gap: 8px;\n }\n\n \/* \u2500\u2500 Item card \u2500\u2500 *\/\n .item {\n display: flex;\n gap: 12px;\n align-items: flex-start;\n padding: 12px 14px;\n background: var(--white);\n border-radius: 10px;\n border: 0.5px solid var(--border);\n transition: border-color .15s, background .15s;\n }\n\n .item:hover {\n border-color: var(--purple-m);\n background: #faf9ff;\n }\n\n .group.managed .item:hover {\n border-color: #FCD34D;\n background: #fffbeb;\n }\n\n .item-icon {\n font-size: 17px;\n flex-shrink: 0;\n margin-top: 1px;\n width: 22px;\n text-align: center;\n }\n\n .item-body { flex: 1; min-width: 0; }\n\n .item-title {\n font-size: 13px;\n font-weight: 600;\n color: var(--text);\n margin-bottom: 2px;\n }\n\n .item-desc {\n font-size: 11.5px;\n color: var(--muted);\n line-height: 1.55;\n }\n\n .new-badge {\n display: inline-block;\n font-size: 9px;\n font-weight: 700;\n background: var(--green);\n color: #fff;\n padding: 1px 6px;\n border-radius: 10px;\n margin-left: 6px;\n vertical-align: middle;\n letter-spacing: .04em;\n text-transform: uppercase;\n }\n\n .managed-badge {\n display: inline-block;\n font-size: 9px;\n font-weight: 700;\n background: var(--gold);\n color: #fff;\n padding: 1px 6px;\n border-radius: 10px;\n margin-left: 6px;\n vertical-align: middle;\n letter-spacing: .04em;\n text-transform: uppercase;\n }\n\n \/* \u2500\u2500 Divider \u2500\u2500 *\/\n .section-divider {\n height: 1px;\n background: linear-gradient(90deg, var(--purple) 0%, transparent 100%);\n margin: 8px 0 28px;\n opacity: .2;\n }\n\n .managed-divider-label {\n display: flex;\n align-items: center;\n gap: 12px;\n margin: 36px 0 20px;\n }\n\n .managed-divider-label::before,\n .managed-divider-label::after {\n content: '';\n flex: 1;\n height: 1px;\n background: linear-gradient(90deg, transparent, #FCD34D, transparent);\n opacity: .4;\n }\n\n .managed-divider-label span {\n font-size: 11px;\n font-weight: 700;\n letter-spacing: .1em;\n text-transform: uppercase;\n color: var(--gold);\n white-space: nowrap;\n background: #fffbeb;\n padding: 4px 14px;\n border-radius: 20px;\n border: 1px solid #FDE68A;\n }\n\n \/* \u2500\u2500 Footer \u2500\u2500 *\/\n .footer {\n margin-top: 48px;\n background: var(--navy);\n padding: 22px 24px;\n border-radius: 12px;\n display: flex;\n align-items: center;\n justify-content: space-between;\n flex-wrap: wrap;\n gap: 14px;\n }\n\n .footer-brand {\n display: flex;\n align-items: center;\n gap: 10px;\n }\n\n .footer-brand svg { height: 22px; width: auto; }\n\n .footer-brand-text {\n font-size: 12px;\n color: rgba(255,255,255,0.5);\n }\n\n .footer-brand-text a {\n color: var(--purple-m);\n text-decoration: none;\n }\n\n .footer-brand-text a:hover { text-decoration: underline; }\n\n .footer-right {\n font-size: 11px;\n color: rgba(255,255,255,0.3);\n font-style: italic;\n }\n\n \/* \u2500\u2500 Responsive \u2500\u2500 *\/\n @media (max-width: 580px) {\n .grid { grid-template-columns: 1fr; }\n .stats-inner { gap: 12px; }\n .stat-item { border-right: none; border-bottom: 1px solid var(--border); padding: 10px 0; }\n .stat-item:last-child { border-bottom: none; }\n .managed-banner { padding: 16px 18px; }\n }\n\n @media print {\n body { background: #fff; padding: 20px; }\n .hero { background: var(--navy); print-color-adjust: exact; -webkit-print-color-adjust: exact; }\n .topbar { print-color-adjust: exact; -webkit-print-color-adjust: exact; }\n .item:hover { border-color: var(--border); background: #fff; }\n .page { max-width: 100%; padding: 0; }\n }\n<\/style>\n<\/head>\n<body>\n\n\n<div class=\"topbar\">\n <a href=\"https:\/\/koacreatives.com\/nl\/\" class=\"topbar-logo\" target=\"_blank\">\n<span style=\"display:inline-flex;align-items:center;height:80px;width:auto;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 444.63 447.86\"><defs><style> .cls-1 { fill: none; } .cls-2 { fill-rule: evenodd; } .cls-2, .cls-3 { fill: #fff; } .cls-4 { fill: #b39a5c; } <\/style><\/defs><rect class=\"cls-4\" width=\"444.63\" height=\"447.86\"><\/rect><g><g><path class=\"cls-2\" d=\"M72.87,154.12c1.4-8.02,1.97-14.03,3.62-19.7,1.19-4.1,5.04-7,9.11-4.54,2.09,1.29,3.82,6.18,3.05,8.61-2.05,6.44-4.93,12.97-15.79,15.64Z\"><\/path><g><path class=\"cls-1\" d=\"M291.57,355.31c-9.51-6.05-16.22-9.08-23.22-9.08s-18.94,7.77-18.24,16.09c.74,8.3,14.3,31.66,34.39,17.11,3.38-2.45,3.8-3.12,7.5-6.22,5.13-5.66,5.24-14.36-.44-17.9Z\"><\/path><path class=\"cls-1\" d=\"M74.97,339.92c-.4,6.05-.7,12.12-.87,18.19-.04,1.3.6,2.63.91,3.94.54.06,1.07.1,1.58.14,5.71-12.56,10.79-20.56,17.55-31.78-5.69,1.53-12.83,2.71-18.04,5.68-.83.47-1.07,2.79-1.13,3.83Z\"><\/path><path class=\"cls-3\" d=\"M374.19,378.25c-1.3-1.32-2.64-2.59-4.08-3.76-2.98-2.45-5.55-6.98-5.81-10.86-.26-4.17-.39-8.4-.15-12.58.26-4.75-.62-5.97-5.19-6.49-4.29-.48-6.87,1.32-8.85,5-2,3.72-4.98,10.71-8.03,13.36-8.31,7.21-11.23,11.75-19.96,18.47-2.78,2.17-10.33,3.35-13.7,2.13-2.74-.98-3.36-2.54-1.89-5.12,1.87-3.35,3.88-6.65,5.92-9.93.87-1.43,7.32-9.83,9.67-10.69,1.64,2.2,4.16,4.18,6.41,4.67,4.72.98,7.42-.77,10.78-3.66,3.42-2.91,10.01-12.63,5.59-17.09-3.08-3.11-7.84-4.93-13.56-4.68-5.72.26-12.59,4.38-17.48,7.04-4.87,2.64-11.08,11.36-11.08,11.36-11.99-25.84-41.17-26.14-51.13-18.73-3.92,3.09-5.06,4.05-8.68,7.44-1.57,1.48-3.85,10.67-3.85,10.67-3.69-4.1-13.52-12.06-18.14-15-5.05-3.23-21.32-18.02-45.63-24.47-24.3-6.45-42.32-3.47-46.54-3.61-1.83-.06-7.38.85-7.38.85,0,0,3.48-4.3,4.4-5.86,1.86-3.13,11.83-14.43,14.43-17.27,4.74-5.14,9.12-10.67,14.23-15.43,6.3-5.83,32.71-28.34,49.44-36.7,2.95-1.83,16.87-9.3,20.83-11.22,16.12-7.82,37.15-15.83,45.53-17.06,8.42-1.22,19-.89,12.71,4.31-6.26,5.19-9.02,8.63-21.92,15.18-12.91,6.55-48.76,25.58-49.42,25.92-8.49,4.38-36.1,14.22-38.63,15.62.18.52,34.97-7.99,66.3-25.31,8.69-4.62,49.05-23.94,53.53-29.78,5.13-6.68,2.29-14.59-5.76-16.86-5.4-1.51-18.3-.22-23.45,1.28-17.66,5.13-27.61,9.75-43.97,18.52-10.05,5.38-20.4,10.07-30.03,16.38-15.35,10.06-24.36,16.75-37.53,29.43-17.97,16.42-47.88,51.48-47.88,51.48-6.98,1.7-15.85,3.45-22.87,4.88-2.23.45-3.66-.56-3.95-2.74-.2-1.45-.04-2.96.1-4.41.63-6.04,1.26-30.96,1.99-37.01,1.99-16.81,4.06-41.17,6.02-57.98.83-7.11,4.84-37.82,5.91-44.89.7-4.61,2.18-12.36,3.78-16.16,1.93-4.56,2.33-6.31,2.33-6.31-1.56-1.19-3.85,0-6.03,2.45-1.31,1.49-1.87,2.98-5.59,5.78-2.84,2.15-5.22,4.15-5.77,7.64-.72,4.53-1.23,9.09-1.78,13.65-1.11,8.95-5.49,38.02-6.6,46.98-.78,6.2-1.75,27.14-2.47,33.35-1.55,13.33-3.01,45.53-4.45,58.89-.41,3.97-2.47,6.28-6.19,7.55-4.34,1.53-8.57,3.33-12.79,5.14-2.87,1.22-5.63,2.68-8.45,4.01-3.01,1.41-6.03,2.76-9.02,4.19-1.95.92-3.37,2.33-3.22,4.69.16,2.51,1.74,3.89,3.93,4.85,3.81,1.66,6.53,4.62,10.31,2.82,5.13-2.46,11.26-7.84,16.56-9.97,4.71-1.9,7.42-2.75,7.42-2.75-1.15,16.21-1.8,39.69-.72,55.89.15,2.36.79,4.77,1.71,6.94,2.23,5.21,6.5,5.85,9.52,1.1,2.44-3.82,4.52-8.1,5.65-12.46,2.71-10.37,6.13-20.49,10.48-30.26,2.32-5.2,5.24-10.11,7.99-15.13,1.47-2.74,3.08-5.42,4.71-8.06,3.68-5.97,7.98-11.03,15.77-11.45,5.68-.31,11.39-.99,17.09-1.35,7.5-.47,21.5-.8,33.39,1.97,11.92,2.76,32.62,14.13,36.78,16.32,8.41,4.42,27.68,19.44,35.24,32.53,7.57,13.06,16.61,16.61,19.98,18.07,18.17,4.31,32.1-5.53,32.1-5.53,4.52,5.49,13.94,13.26,26.21,8.82,12.28-4.42,13.26-6.1,15.37-7.5,2.13-1.43,7.34-5.59,11.91-9.02,6.17-4.61,4.24-7.66,8.37-1.21,2.54,3.95,5.75,7.66,9.29,10.74,3.59,3.08,6.61,2.16,9.89-1.89,3.29-4.08,3.36-6.74.08-10.09ZM75.02,362.06c-.31-1.31-.96-2.64-.91-3.94.16-6.07.47-12.14.87-18.19.06-1.03.3-3.36,1.13-3.83,5.21-2.97,12.36-4.15,18.04-5.68-6.76,11.22-18.59,31.7-19.13,31.64ZM292.01,373.21c-3.7,3.1-4.12,3.78-7.5,6.22-20.09,14.55-33.65-8.81-34.39-17.11-.7-8.32,11.24-16.09,18.24-16.09s13.71,3.03,23.22,9.08c5.68,3.54,5.57,12.24.44,17.9Z\"><\/path><\/g><\/g><path class=\"cls-2\" d=\"M411.56,384.1c0,5.43-4.41,9.83-9.84,9.83s-9.85-4.4-9.85-9.83,9.85-9.85,15.27-9.85,4.41,4.41,4.41,9.85Z\"><\/path><\/g><\/svg><\/span>\n <\/a>\n <span class=\"topbar-tagline\">koacreatives.nl<\/span>\n<\/div>\n\n\n<div class=\"hero\">\n <div class=\"hero-inner\">\n <p class=\"hero-eyebrow\">WordPress Plugin \u00b7 AI Chat Assistent<\/p>\n <h1 class=\"hero-title\">KOA SmartDesk<br><span>Aangepaste AI Chatbot Assistent<\/span><\/h1>\n <p class=\"hero-sub\">Volledige functielijst \u00b7 42 functies verdeeld over 10 categorie\u00ebn<\/p>\n\n <p class=\"hero-desc\">\n KOA SmartDesk is een op maat gemaakte AI-chatassistent voor bedrijfswebsites \u2014 aangedreven door Claude (Anthropic), een van 's werelds meest capabele AI-modellen. Het werkt 24\/7 om vragen van bezoekers te beantwoorden, leads op natuurlijke wijze vast te leggen, gebruikers door uw diensten te leiden en boekingen en aanvragen te ondersteunen \u2014 allemaal vanuit een zwevend chat-widget dat eruitziet en aanvoelt als onderdeel van uw merk.<br><br>\n In tegenstelling tot generieke chatbot-tools, is SmartDesk <strong style=\"color:#d4bc84;\">volledig beheerd door KOA Creatives<\/strong>Wij installeren het, bouwen uw kennisbank op, stemmen het AI-gedrag af en houden het scherp gedurende de tijd. Elke onderstaande functie is direct bruikbaar \u2014 geen technische inspanning van uw kant vereist.\n <\/p>\n\n <div class=\"hero-pills\">\n <span class=\"pill pill-purple\">\u26a1 Aangedreven door Claude AI<\/span>\n <span class=\"pill pill-gold\">Volledig beheerd door KOA<\/span>\n <span class=\"pill pill-green\">\ud83c\udfaf Ingebouwde leadgeneratie<\/span>\n <span class=\"pill pill-purple\">\ud83d\udd04 Automatische updates inbegrepen<\/span>\n <span class=\"pill pill-gold\">\ud83d\udcca Kwartaalrapportages UX<\/span>\n <span class=\"pill pill-green\">Mobiel-eerst ontwerp<\/span>\n <\/div>\n <br>\n <span class=\"version-badge\">v1.6 \u00b7 2026<\/span>\n <\/div>\n<\/div>\n\n\n<div class=\"stats-strip\">\n <div class=\"stats-inner\">\n <div class=\"stat-item\">\n <div class=\"stat-number\">42<\/div>\n <div class=\"stat-label\">Totaal aantal functies<\/div>\n <\/div>\n <div class=\"stat-item\">\n <div class=\"stat-number\">10<\/div>\n <div class=\"stat-label\">Functiecategorie\u00ebn<\/div>\n <\/div>\n <div class=\"stat-item\">\n <div class=\"stat-number\">24\/7<\/div>\n <div class=\"stat-label\">Beschikbaarheid van AI<\/div>\n <\/div>\n <div class=\"stat-item\">\n <div class=\"stat-number\">100%<\/div>\n <div class=\"stat-label\">Beheerd door KOA<\/div>\n <\/div>\n <div class=\"stat-item\">\n <div class=\"stat-number\">0<\/div>\n <div class=\"stat-label\">Technische inspanning voor u<\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n<div class=\"page\">\n <div class=\"content\">\n\n \n <div class=\"managed-banner\">\n <h3>\ud83d\udee0\ufe0f Volledig beheerde service \u2014 KOA Creatives regelt alles<\/h3>\n <p>U installeert niets, configureert niets, en maakt zich geen zorgen over API-sleutels, updates of AI-gedrag. KOA Creatives stelt de assistent op uw website in, traint deze op uw bedrijf en onderhoudt deze continu. De onderstaande functies beschrijven wat er achter de schermen draait \u2014 en wat u als onderdeel van uw pakket ontvangt.<\/p>\n <\/div>\n\n \n\n \n <div class=\"group\" style=\"margin-top:32px;\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83e\udd16<\/div>\n <p class=\"group-label\">AI-engine <span class=\"count\">4<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83e\udd16<\/span><div class=\"item-body\"><p class=\"item-title\">Aangedreven door Claude (Anthropic)<\/p><p class=\"item-desc\">Maakt gebruik van een van 's werelds meest geavanceerde taalmodellen \u2013 natuurlijke, contextbewuste conversatie, geen ingestudeerde scenario's of beslissingsbomen.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udf10<\/span><div class=\"item-body\"><p class=\"item-title\">Volledig meertalig<\/p><p class=\"item-desc\">Detecteert en reageert automatisch in de taal van de bezoeker \u2014 EN, NL, ES, FR, DE en elke andere taal die Claude ondersteunt.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83e\udde0<\/span><div class=\"item-body\"><p class=\"item-title\">Aangepaste AI-instructies<\/p><p class=\"item-desc\">Toon, stijl, lengte van het antwoord en gedragsregels per site bepaald. Ge\u00efnjecteerd in de systeemprompt voor elk gesprek.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd22<\/span><div class=\"item-body\"><p class=\"item-title\">Gecontroleerde antwoordlengte<\/p><p class=\"item-desc\">Tokenlimieten ingesteld per site om API-kosten en responsenkwaliteit te beheersen. Beheerd door KOA \u2014 klanten hoeven hier niets aan te passen.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83d\udcda<\/div>\n <p class=\"group-label\">Kennis en context <span class=\"count\">3<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcda<\/span><div class=\"item-body\"><p class=\"item-title\">Gestructureerde kennisbank<\/p><p class=\"item-desc\">Vier secties \u2014 Bedrijfsinformatie, Diensten & Prijzen, Veelgestelde Vragen, Beleid. De AI antwoordt alleen op basis van wat u verstrekt \u2014 geen fabricaties over uw bedrijf.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">Kaart<\/span><div class=\"item-body\"><p class=\"item-title\">Websitepagina begeleiding<\/p><p class=\"item-desc\">Voeg belangrijke pagina's toe met URL's en beschrijvingen. AI stuurt bezoekers naar de juiste pagina wanneer ze vragen waar ze iets kunnen vinden.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd04<\/span><div class=\"item-body\"><p class=\"item-title\">Pagina-specifieke context<\/p><p class=\"item-desc\">De assistent weet op welke pagina de bezoeker zich bevindt en past de reactie hierop aan \u2014 andere pagina, andere gespreksopener.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83c\udfaf<\/div>\n <p class=\"group-label\">Leadgeneratie en opvolging <span class=\"count\">4<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udfaf<\/span><div class=\"item-body\"><p class=\"item-title\">Automatische leadregistratie<\/p><p class=\"item-desc\">AI verzamelt van nature de naam, e-mail en telefoon van bezoekers tijdens het gesprek \u2013 zonder formulieren, zonder frictie. Direct opgeslagen als potenti\u00eble klant.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udce7<\/span><div class=\"item-body\"><p class=\"item-title\">Directe e-mailmeldingen<\/p><p class=\"item-desc\">U ontvangt een melding zodra een nieuwe lead wordt vastgelegd, met alle contactgegevens en de bronpagina.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcca<\/span><div class=\"item-body\"><p class=\"item-title\">Leadstatus bijhouden<\/p><p class=\"item-desc\">Update elke lead rechtstreeks in het WordPress-dashboard via Nieuw \u2192 Gecontacteerd \u2192 Geconverteerd \u2192 Afgesloten.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\u26a0\ufe0f<\/span><div class=\"item-body\"><p class=\"item-title\">API-limietwaarschuwing<\/p><p class=\"item-desc\">Indien de API een gebruikslimiet bereikt, wordt er direct een melding verzonden naar KOA \u2014 wij lossen dit op voordat uw bezoekers er last van ondervinden.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83c\udfa8<\/div>\n <p class=\"group-label\">Widget-uiterlijk <span class=\"count\">6<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udfa8<\/span><div class=\"item-body\"><p class=\"item-title\">Merkkleur<\/p><p class=\"item-desc\">Chatknop, koptekst en berichtballonnen afgestemd op de kleuren van uw merk \u2014 ingesteld met een kleurkiezer tijdens de installatie.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83e\udd16<\/span><div class=\"item-body\"><p class=\"item-title\">Naam en avatar van assistent<\/p><p class=\"item-desc\">Uw AI-assistent krijgt een naam en foto - getoond in de kop van de widget en naast elk antwoord. Voelt als een echt teamlid.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udc4b<\/span><div class=\"item-body\"><p class=\"item-title\">Aangepast welkomstbericht<\/p><p class=\"item-desc\">Het eerste wat bezoekers zien wanneer ze de chat openen \u2014 geschreven door KOA om aan te sluiten bij uw merkstem.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udccd<\/span><div class=\"item-body\"><p class=\"item-title\">Widgetpositie<\/p><p class=\"item-desc\">Rechtsonder of linksonder \u2013 gekozen op basis van uw site-indeling zodat belangrijke inhoud nooit wordt geblokkeerd.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\u270f\ufe0f<\/span><div class=\"item-body\"><p class=\"item-title\">Aangepaste CSS-overschrijvingen<\/p><p class=\"item-desc\">Elke visuele aanpassing \u2014 lettergroottes, bubbelstijlen, spati\u00ebring \u2014 wordt netjes toegepast zonder uw thema aan te raken.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udce3<\/span><div class=\"item-body\"><p class=\"item-title\">Promotionele banner <span class=\"managed-badge\">Groei<\/span><\/p><p class=\"item-desc\">Een wegklapbare banner bovenaan het chatvenster \u2014 ideaal voor seizoensgebonden aanbiedingen, aankondigingen of nieuwe diensten. Aangepaste kleur en link.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\u2699\ufe0f<\/div>\n <p class=\"group-label\">Widget-gedrag <span class=\"count\">5<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcac<\/span><div class=\"item-body\"><p class=\"item-title\">Snelle antwoordknoppen<\/p><p class=\"item-desc\">Configureerbare sneltoetsknoppen boven de invoer \u2014 bijv. \"Bekijk onze diensten\", \"Vraag een offerte aan\", \"Boek een gesprek\". Verdwijnen na het eerste bericht.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">Tijd<\/span><div class=\"item-body\"><p class=\"item-title\">Groet-vertraging<\/p><p class=\"item-desc\">Stel het aantal seconden in voordat de begroetingsbubbel verschijnt \u2014 dit voorkomt een opdringerig gevoel op het moment dat een bezoeker landt.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\ude48<\/span><div class=\"item-body\"><p class=\"item-title\">Zichtbaarheidsbeheer per pagina<\/p><p class=\"item-desc\">Verberg de widget op specifieke pagina's \u2014 b.v. afrekenen, blog, inloggen. Ondersteunt URL-wildcards. Assets worden ook overgeslagen op die pagina's.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd50<\/span><div class=\"item-body\"><p class=\"item-title\">Bewustzijn van openingstijden<\/p><p class=\"item-desc\">Stel uw tijdzone, werkdagen en openingstijden in. De AI blijft 24\/7 actief, maar voegt een opmerking toe over buiten openingstijden wanneer contact wordt aangevraagd.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd18<\/span><div class=\"item-body\"><p class=\"item-title\">Activeer via een willekeurige knop<\/p><p class=\"item-desc\">Voeg een klasse toe aan een willekeurige knop of CTA op uw website en deze opent de SmartDesk-chat \u2013 ideaal voor \"Praat met ons\" CTA's verspreid over de pagina.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83d\udcc8<\/div>\n <p class=\"group-label\">Dashboard & data <span class=\"count\">6<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcac<\/span><div class=\"item-body\"><p class=\"item-title\">Volledige gespreksgeschiedenis<\/p><p class=\"item-desc\">Doorloop elke conversatie met volledige transcripties van bericht tot bericht in het WordPress-dashboard. Filter op lead, datum en bronpagina.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udc64<\/span><div class=\"item-body\"><p class=\"item-title\">Leadsmanager<\/p><p class=\"item-desc\">Alle vastgelegde leads op \u00e9\u00e9n plek \u2013 contactgegevens, bronpagina, status. Met \u00e9\u00e9n klik bijwerken.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcc8<\/span><div class=\"item-body\"><p class=\"item-title\">Overzichtelijke statistieken<\/p><p class=\"item-desc\">Totale gesprekken, vastgelegde leads en verzonden berichten \u2014 direct zichtbaar bij elke opening van het dashboard.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udce5<\/span><div class=\"item-body\"><p class=\"item-title\">CSV-export<\/p><p class=\"item-desc\">Exporteer leads, gespreks samenvattingen of volledige transcripties. Volledige transcripties zijn ideaal voor kwartaallijkse AI-gestuurde analyses.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd0c<\/span><div class=\"item-body\"><p class=\"item-title\">API-verbindingscontrole<\/p><p class=\"item-desc\">\u00c9\u00e9n-kliktest bevestigt dat de AI is verbonden en functioneert \u2014 duidelijke succes- of foutmelding, geen giswerk.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd04<\/span><div class=\"item-body\"><p class=\"item-title\">Automatisch systeem voor updates<\/p><p class=\"item-desc\">Plugin-updates rechtstreeks vanaf de WordPress-pluginpagina \u2014 geen handmatige ZIP-uploads. U heeft altijd de nieuwste versie.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">Schild<\/div>\n <p class=\"group-label\">Technisch <span class=\"count\">4<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcf1<\/span><div class=\"item-body\"><p class=\"item-title\">Mobiel responsief<\/p><p class=\"item-desc\">Widget past zich automatisch aan mobiele schermen aan \u2014 volledig breed op kleine weergaven met touch-vriendelijke invoer.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">Schild<\/span><div class=\"item-body\"><p class=\"item-title\">Veilig ontworpen<\/p><p class=\"item-desc\">API-sleutel uitsluitend aan serverzijde opgeslagen. Alle formulierinzendingen geverifieerd. Volledige input sanitatie. GDPR-bewuste gegevensverwerking.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\u26a1<\/span><div class=\"item-body\"><p class=\"item-title\">WordPress-native<\/p><p class=\"item-desc\">Gebouwd op de WordPress REST API. Geen externe services, geen extra abonnementen, geen build-stap. Werkt met elk thema.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udeab<\/span><div class=\"item-body\"><p class=\"item-title\">Misbruikpreventie<\/p><p class=\"item-desc\">Rate limiting voorkomt dat \u00e9\u00e9n enkele bezoeker onverwachte API-kosten veroorzaakt. Een limiet op sessieniveau houdt u onder controle.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"managed-divider-label\">\n <span>Beheerd door KOA Creatives \u2014 inbegrepen in uw pakket<\/span>\n <\/div>\n\n \n <div class=\"group managed\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83d\ude80<\/div>\n <p class=\"group-label\">Onboarding en initi\u00eble installatie <span class=\"count\">5<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd27<\/span><div class=\"item-body\"><p class=\"item-title\">Plugin-installatie & configuratie<\/p><p class=\"item-desc\">KOA installeert en activeert SmartDesk op uw WordPress-site \u2014 API-sleutels, eindpunten en beveiligingsinstellingen zijn vanaf dag \u00e9\u00e9n correct geconfigureerd.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcdd<\/span><div class=\"item-body\"><p class=\"item-title\">Kennisbank voor u opgebouwd<\/p><p class=\"item-desc\">Wij onderzoeken uw bedrijf, diensten, prijzen, veelgestelde vragen en beleid \u2013 en schrijven en structureren vervolgens de volledige kennisbank zodat de AI vanaf de lancering nauwkeurig antwoord geeft.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udfad<\/span><div class=\"item-body\"><p class=\"item-title\">AI-toon en gedragsafstemming<\/p><p class=\"item-desc\">Wij defini\u00ebren de persoonlijkheid van de assistent, de antwoordstijl, de triggers voor leadcaptatie en de escalatieregels om aan te sluiten bij uw merk en verkoopproces.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83e\uddea<\/span><div class=\"item-body\"><p class=\"item-title\">Pre-launch kwaliteitsborging en stresstesten<\/p><p class=\"item-desc\">Wij voeren een volledige reeks QA-tests uit \u2013 hallucinatiecontroles, randgevallen, prijsnauwkeurigheid, afwijzing van buiten scope gevallen \u2013 alvorens live te gaan.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udfa8<\/span><div class=\"item-body\"><p class=\"item-title\">Visuele opzet & merkafstemming<\/p><p class=\"item-desc\">Widgetkleur, assistentnaam, avatar, welkomstbericht en positie \u2014 alles ingesteld om aan te sluiten bij uw merk en sitelay-out.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group managed\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83d\udd01<\/div>\n <p class=\"group-label\">Voortdurend onderhoud <span class=\"count\">4<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd04<\/span><div class=\"item-body\"><p class=\"item-title\">Plugin-updates beheerd door KOA <span class=\"new-badge\">Beheerd<\/span><\/p><p class=\"item-desc\">Elke SmartDesk-release wordt getest en op uw site ge\u00efmplementeerd. U hoeft de plugin nooit handmatig aan te raken.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcda<\/span><div class=\"item-body\"><p class=\"item-title\">Updates voor de kennisbank <span class=\"managed-badge\">Groei<\/span><\/p><p class=\"item-desc\">Wanneer uw prijzen, diensten of beleid wijzigen, werkt KOA de kennisbank bij \u2014 de AI weerspiegelt altijd uw huidige bedrijf.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd0d<\/span><div class=\"item-body\"><p class=\"item-title\">Gespreksmonitoring<\/p><p class=\"item-desc\">KOA beoordeelt gesprekken periodiek om onjuiste antwoorden, kennishiaten en gemiste leads te detecteren \u2014 en lost deze proactief op.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcac<\/span><div class=\"item-body\"><p class=\"item-title\">Ondersteuning & probleemoplossing<\/p><p class=\"item-desc\">Elk technisch probleem, van API-fouten tot problemen met de weergave van widgets, wordt afgehandeld door KOA. Starter: reactie binnen 2 werkdagen. Growth: reactie binnen 4 uur.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group managed\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83d\udcca<\/div>\n <p class=\"group-label\">Kwartaalrapportage UX en inzichten <span class=\"count\">4<\/span> <span class=\"managed-badge\">Groei<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udccb<\/span><div class=\"item-body\"><p class=\"item-title\">Conversatieanalyse<\/p><p class=\"item-desc\">KOA analyseert 3 maanden aan chat transcripten \u2013 waarbij de meest voorkomende vragen, knelpunten en wat bezoekers daadwerkelijk zoeken, worden ge\u00efdentificeerd.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udca1<\/span><div class=\"item-body\"><p class=\"item-title\">UX & contentaanbevelingen<\/p><p class=\"item-desc\">Praktische suggesties voor uw websitecontent, navigatie en aanbiedingen \u2014 gebaseerd op wat echte bezoekers dagelijks aan de AI vragen.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udfaf<\/span><div class=\"item-body\"><p class=\"item-title\">Kwaliteitsbeoordeling van leads<\/p><p class=\"item-desc\">Analyse van vastgelegde leads \u2014 kwaliteit, intentie, bronpagina's \u2014 met aanbevelingen voor het verbeteren van de conversiestroom en de opvolgingstijd.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcc8<\/span><div class=\"item-body\"><p class=\"item-title\">Quadrimestrieel schriftelijk verslag<\/p><p class=\"item-desc\">Een duidelijk, leesbaar document \u2014 geen dataoverload. Concrete inzichten waar u op kunt handelen, geleverd per kwartaal, samen met eventuele updates van de kennisbank.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n <\/div>\n\n \n <div class=\"footer\">\n <div class=\"footer-brand\">\n <span style=\"display:inline-flex;align-items:center;height:32px;width:auto;border-radius:4px;overflow:hidden;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 444.63 447.86\"><defs><style> .cls-1 { fill: none; } .cls-2 { fill-rule: evenodd; } .cls-2, .cls-3 { fill: #fff; } .cls-4 { fill: #b39a5c; } <\/style><\/defs><rect class=\"cls-4\" width=\"444.63\" height=\"447.86\"><\/rect><g><g><path class=\"cls-2\" d=\"M72.87,154.12c1.4-8.02,1.97-14.03,3.62-19.7,1.19-4.1,5.04-7,9.11-4.54,2.09,1.29,3.82,6.18,3.05,8.61-2.05,6.44-4.93,12.97-15.79,15.64Z\"><\/path><g><path class=\"cls-1\" 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\n\t\t\t\t\t\n\n\n\n\n\nKOA SmartDesk \u2014 Aangepaste AI Chatbot Assistent \u00b7 Functielijst<\/title>\n<style>\n @import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700&family=Sora:wght@600;700;800&display=swap');\n\n *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\n\n :root {\n --navy: #0D1B2A;\n --purple: #5b4fe8;\n --purple-l:#8b7ff5;\n --purple-xl:#eeedfe;\n --purple-m: #c4b9ff;\n --gold: #B39A5C;\n --green: #10B981;\n --bg: #f5f4fd;\n --white: #ffffff;\n --border: #e5e7eb;\n --text: #0f0f1a;\n --muted: #6b7280;\n }\n\n body {\n font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;\n background: var(--bg);\n color: var(--text);\n padding: 0 0 60px;\n line-height: 1.6;\n }\n\n .page {\n max-width: 900px;\n margin: 0 auto;\n padding: 0 24px;\n }\n\n \/* \u2500\u2500 Top bar \u2500\u2500 *\/\n .topbar {\n background: var(--navy);\n padding: 12px 24px;\n display: flex;\n align-items: center;\n justify-content: space-between;\n }\n\n .topbar-logo {\n display: flex;\n align-items: center;\n gap: 10px;\n text-decoration: none;\n }\n\n .topbar-logo svg {\n height: 28px;\n width: auto;\n }\n\n .topbar-tagline {\n font-size: 11px;\n color: rgba(255,255,255,0.45);\n letter-spacing: .05em;\n }\n\n \/* \u2500\u2500 Hero \u2500\u2500 *\/\n .hero {\n background: linear-gradient(135deg, #0D1B2A 0%, #1a1060 100%);\n padding: 52px 24px 44px;\n position: relative;\n overflow: hidden;\n }\n\n .hero::before {\n content: '';\n position: absolute;\n top: -80px; right: -80px;\n width: 340px; height: 340px;\n border-radius: 50%;\n background: radial-gradient(circle, rgba(91,79,232,0.35) 0%, transparent 70%);\n pointer-events: none;\n }\n\n .hero::after {\n content: '';\n position: absolute;\n bottom: -60px; left: 40px;\n width: 200px; height: 200px;\n border-radius: 50%;\n background: radial-gradient(circle, rgba(245,158,11,0.12) 0%, transparent 70%);\n pointer-events: none;\n }\n\n .hero-inner {\n max-width: 900px;\n margin: 0 auto;\n position: relative;\n z-index: 1;\n }\n\n .hero-eyebrow {\n display: inline-flex;\n align-items: center;\n gap: 8px;\n font-size: 11px;\n font-weight: 600;\n letter-spacing: .12em;\n text-transform: uppercase;\n color: var(--purple-m);\n margin-bottom: 14px;\n }\n\n .hero-eyebrow::before {\n content: '';\n display: block;\n width: 20px; height: 1.5px;\n background: var(--purple-m);\n }\n\n .hero-title {\n font-family: 'Sora', sans-serif;\n font-size: clamp(26px, 4vw, 38px);\n font-weight: 800;\n color: #fff;\n letter-spacing: -.5px;\n line-height: 1.15;\n margin-bottom: 8px;\n }\n\n .hero-title span {\n color: var(--gold);\n }\n\n .hero-sub {\n font-size: 13px;\n font-weight: 500;\n color: var(--purple-m);\n margin-bottom: 20px;\n letter-spacing: .02em;\n }\n\n .hero-desc {\n font-size: 14.5px;\n color: rgba(255,255,255,0.78);\n max-width: 680px;\n line-height: 1.75;\n margin-bottom: 28px;\n }\n\n .hero-pills {\n display: flex;\n flex-wrap: wrap;\n gap: 8px;\n }\n\n .pill {\n font-size: 12px;\n font-weight: 600;\n padding: 5px 14px;\n border-radius: 20px;\n border: 1px solid;\n }\n\n .pill-purple { background: rgba(91,79,232,0.2); border-color: rgba(91,79,232,0.5); color: #c4b9ff; }\n .pill-gold { background: rgba(179,154,92,0.15); border-color: rgba(179,154,92,0.4); color: #d4bc84; }\n .pill-green { background: rgba(16,185,129,0.15); border-color: rgba(16,185,129,0.4); color: #6ee7b7; }\n\n .version-badge {\n display: inline-flex;\n align-items: center;\n background: var(--purple);\n color: #fff;\n font-size: 11px;\n font-weight: 700;\n padding: 4px 12px;\n border-radius: 20px;\n margin-top: 6px;\n letter-spacing: .04em;\n }\n\n \/* \u2500\u2500 Stats strip \u2500\u2500 *\/\n .stats-strip {\n background: var(--white);\n border-bottom: 1px solid var(--border);\n padding: 20px 24px;\n }\n\n .stats-inner {\n max-width: 900px;\n margin: 0 auto;\n display: flex;\n gap: 0;\n flex-wrap: wrap;\n }\n\n .stat-item {\n flex: 1;\n min-width: 120px;\n text-align: center;\n padding: 0 16px;\n border-right: 1px solid var(--border);\n }\n\n .stat-item:last-child { border-right: none; }\n\n .stat-number {\n font-family: 'Sora', sans-serif;\n font-size: 26px;\n font-weight: 800;\n color: var(--purple);\n line-height: 1;\n margin-bottom: 3px;\n }\n\n .stat-label {\n font-size: 11px;\n color: var(--muted);\n font-weight: 500;\n }\n\n \/* \u2500\u2500 Managed service banner \u2500\u2500 *\/\n .managed-banner {\n background: linear-gradient(90deg, #1a0e5c 0%, #0d2e4e 100%);\n border-left: 4px solid var(--gold);\n padding: 20px 28px;\n margin: 32px 0 0;\n border-radius: 0 10px 10px 0;\n }\n\n .managed-banner h3 {\n font-family: 'Sora', sans-serif;\n font-size: 15px;\n font-weight: 700;\n color: var(--gold);\n margin-bottom: 6px;\n }\n\n .managed-banner p {\n font-size: 13px;\n color: rgba(255,255,255,0.78);\n line-height: 1.65;\n }\n\n \/* \u2500\u2500 Content area \u2500\u2500 *\/\n .content {\n padding-top: 32px;\n }\n\n \/* \u2500\u2500 Section \u2500\u2500 *\/\n .group {\n margin-bottom: 30px;\n }\n\n .group-header {\n display: flex;\n align-items: center;\n gap: 10px;\n margin-bottom: 12px;\n padding-bottom: 8px;\n border-bottom: 0.5px solid var(--border);\n }\n\n .group-icon {\n width: 28px; height: 28px;\n border-radius: 7px;\n background: var(--purple-xl);\n display: flex;\n align-items: center;\n justify-content: center;\n font-size: 14px;\n flex-shrink: 0;\n }\n\n .group-label {\n font-size: 10.5px;\n font-weight: 700;\n letter-spacing: .1em;\n text-transform: uppercase;\n color: var(--purple);\n flex: 1;\n }\n\n .group.managed .group-label { color: #B45309; }\n .group.managed .group-icon { background: #FEF3C7; }\n .group.managed .group-header{ border-bottom-color: #FDE68A; }\n\n .count {\n font-size: 11px;\n background: var(--purple-xl);\n color: #534ab7;\n font-weight: 700;\n padding: 1px 9px;\n border-radius: 20px;\n }\n\n .group.managed .count { background: #FEF3C7; color: #92400E; }\n\n \/* \u2500\u2500 Grid \u2500\u2500 *\/\n .grid {\n display: grid;\n grid-template-columns: repeat(2, 1fr);\n gap: 8px;\n }\n\n \/* \u2500\u2500 Item card \u2500\u2500 *\/\n .item {\n display: flex;\n gap: 12px;\n align-items: flex-start;\n padding: 12px 14px;\n background: var(--white);\n border-radius: 10px;\n border: 0.5px solid var(--border);\n transition: border-color .15s, background .15s;\n }\n\n .item:hover {\n border-color: var(--purple-m);\n background: #faf9ff;\n }\n\n .group.managed .item:hover {\n border-color: #FCD34D;\n background: #fffbeb;\n }\n\n .item-icon {\n font-size: 17px;\n flex-shrink: 0;\n margin-top: 1px;\n width: 22px;\n text-align: center;\n }\n\n .item-body { flex: 1; min-width: 0; }\n\n .item-title {\n font-size: 13px;\n font-weight: 600;\n color: var(--text);\n margin-bottom: 2px;\n }\n\n .item-desc {\n font-size: 11.5px;\n color: var(--muted);\n line-height: 1.55;\n }\n\n .new-badge {\n display: inline-block;\n font-size: 9px;\n font-weight: 700;\n background: var(--green);\n color: #fff;\n padding: 1px 6px;\n border-radius: 10px;\n margin-left: 6px;\n vertical-align: middle;\n letter-spacing: .04em;\n text-transform: uppercase;\n }\n\n .managed-badge {\n display: inline-block;\n font-size: 9px;\n font-weight: 700;\n background: var(--gold);\n color: #fff;\n padding: 1px 6px;\n border-radius: 10px;\n margin-left: 6px;\n vertical-align: middle;\n letter-spacing: .04em;\n text-transform: uppercase;\n }\n\n \/* \u2500\u2500 Divider \u2500\u2500 *\/\n .section-divider {\n height: 1px;\n background: linear-gradient(90deg, var(--purple) 0%, transparent 100%);\n margin: 8px 0 28px;\n opacity: .2;\n }\n\n .managed-divider-label {\n display: flex;\n align-items: center;\n gap: 12px;\n margin: 36px 0 20px;\n }\n\n .managed-divider-label::before,\n .managed-divider-label::after {\n content: '';\n flex: 1;\n height: 1px;\n background: linear-gradient(90deg, transparent, #FCD34D, transparent);\n opacity: .4;\n }\n\n .managed-divider-label span {\n font-size: 11px;\n font-weight: 700;\n letter-spacing: .1em;\n text-transform: uppercase;\n color: var(--gold);\n white-space: nowrap;\n background: #fffbeb;\n padding: 4px 14px;\n border-radius: 20px;\n border: 1px solid #FDE68A;\n }\n\n \/* \u2500\u2500 Footer \u2500\u2500 *\/\n .footer {\n margin-top: 48px;\n background: var(--navy);\n padding: 22px 24px;\n border-radius: 12px;\n display: flex;\n align-items: center;\n justify-content: space-between;\n flex-wrap: wrap;\n gap: 14px;\n }\n\n .footer-brand {\n display: flex;\n align-items: center;\n gap: 10px;\n }\n\n .footer-brand svg { height: 22px; width: auto; }\n\n .footer-brand-text {\n font-size: 12px;\n color: rgba(255,255,255,0.5);\n }\n\n .footer-brand-text a {\n color: var(--purple-m);\n text-decoration: none;\n }\n\n .footer-brand-text a:hover { text-decoration: underline; }\n\n .footer-right {\n font-size: 11px;\n color: rgba(255,255,255,0.3);\n font-style: italic;\n }\n\n \/* \u2500\u2500 Responsive \u2500\u2500 *\/\n @media (max-width: 580px) {\n .grid { grid-template-columns: 1fr; }\n .stats-inner { gap: 12px; }\n .stat-item { border-right: none; border-bottom: 1px solid var(--border); padding: 10px 0; }\n .stat-item:last-child { border-bottom: none; }\n .managed-banner { padding: 16px 18px; }\n }\n\n @media print {\n body { background: #fff; padding: 20px; }\n .hero { background: var(--navy); print-color-adjust: exact; -webkit-print-color-adjust: exact; }\n .topbar { print-color-adjust: exact; -webkit-print-color-adjust: exact; }\n .item:hover { border-color: var(--border); background: #fff; }\n .page { max-width: 100%; padding: 0; }\n }\n<\/style>\n<\/head>\n<body>\n\n\n<div class=\"topbar\">\n <a href=\"https:\/\/koacreatives.com\/nl\/\" class=\"topbar-logo\" target=\"_blank\">\n<span style=\"display:inline-flex;align-items:center;height:80px;width:auto;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 444.63 447.86\"><defs><style> .cls-1 { fill: none; } .cls-2 { fill-rule: evenodd; } .cls-2, .cls-3 { fill: #fff; } .cls-4 { fill: #b39a5c; } <\/style><\/defs><rect class=\"cls-4\" width=\"444.63\" height=\"447.86\"><\/rect><g><g><path class=\"cls-2\" d=\"M72.87,154.12c1.4-8.02,1.97-14.03,3.62-19.7,1.19-4.1,5.04-7,9.11-4.54,2.09,1.29,3.82,6.18,3.05,8.61-2.05,6.44-4.93,12.97-15.79,15.64Z\"><\/path><g><path class=\"cls-1\" d=\"M291.57,355.31c-9.51-6.05-16.22-9.08-23.22-9.08s-18.94,7.77-18.24,16.09c.74,8.3,14.3,31.66,34.39,17.11,3.38-2.45,3.8-3.12,7.5-6.22,5.13-5.66,5.24-14.36-.44-17.9Z\"><\/path><path class=\"cls-1\" d=\"M74.97,339.92c-.4,6.05-.7,12.12-.87,18.19-.04,1.3.6,2.63.91,3.94.54.06,1.07.1,1.58.14,5.71-12.56,10.79-20.56,17.55-31.78-5.69,1.53-12.83,2.71-18.04,5.68-.83.47-1.07,2.79-1.13,3.83Z\"><\/path><path class=\"cls-3\" d=\"M374.19,378.25c-1.3-1.32-2.64-2.59-4.08-3.76-2.98-2.45-5.55-6.98-5.81-10.86-.26-4.17-.39-8.4-.15-12.58.26-4.75-.62-5.97-5.19-6.49-4.29-.48-6.87,1.32-8.85,5-2,3.72-4.98,10.71-8.03,13.36-8.31,7.21-11.23,11.75-19.96,18.47-2.78,2.17-10.33,3.35-13.7,2.13-2.74-.98-3.36-2.54-1.89-5.12,1.87-3.35,3.88-6.65,5.92-9.93.87-1.43,7.32-9.83,9.67-10.69,1.64,2.2,4.16,4.18,6.41,4.67,4.72.98,7.42-.77,10.78-3.66,3.42-2.91,10.01-12.63,5.59-17.09-3.08-3.11-7.84-4.93-13.56-4.68-5.72.26-12.59,4.38-17.48,7.04-4.87,2.64-11.08,11.36-11.08,11.36-11.99-25.84-41.17-26.14-51.13-18.73-3.92,3.09-5.06,4.05-8.68,7.44-1.57,1.48-3.85,10.67-3.85,10.67-3.69-4.1-13.52-12.06-18.14-15-5.05-3.23-21.32-18.02-45.63-24.47-24.3-6.45-42.32-3.47-46.54-3.61-1.83-.06-7.38.85-7.38.85,0,0,3.48-4.3,4.4-5.86,1.86-3.13,11.83-14.43,14.43-17.27,4.74-5.14,9.12-10.67,14.23-15.43,6.3-5.83,32.71-28.34,49.44-36.7,2.95-1.83,16.87-9.3,20.83-11.22,16.12-7.82,37.15-15.83,45.53-17.06,8.42-1.22,19-.89,12.71,4.31-6.26,5.19-9.02,8.63-21.92,15.18-12.91,6.55-48.76,25.58-49.42,25.92-8.49,4.38-36.1,14.22-38.63,15.62.18.52,34.97-7.99,66.3-25.31,8.69-4.62,49.05-23.94,53.53-29.78,5.13-6.68,2.29-14.59-5.76-16.86-5.4-1.51-18.3-.22-23.45,1.28-17.66,5.13-27.61,9.75-43.97,18.52-10.05,5.38-20.4,10.07-30.03,16.38-15.35,10.06-24.36,16.75-37.53,29.43-17.97,16.42-47.88,51.48-47.88,51.48-6.98,1.7-15.85,3.45-22.87,4.88-2.23.45-3.66-.56-3.95-2.74-.2-1.45-.04-2.96.1-4.41.63-6.04,1.26-30.96,1.99-37.01,1.99-16.81,4.06-41.17,6.02-57.98.83-7.11,4.84-37.82,5.91-44.89.7-4.61,2.18-12.36,3.78-16.16,1.93-4.56,2.33-6.31,2.33-6.31-1.56-1.19-3.85,0-6.03,2.45-1.31,1.49-1.87,2.98-5.59,5.78-2.84,2.15-5.22,4.15-5.77,7.64-.72,4.53-1.23,9.09-1.78,13.65-1.11,8.95-5.49,38.02-6.6,46.98-.78,6.2-1.75,27.14-2.47,33.35-1.55,13.33-3.01,45.53-4.45,58.89-.41,3.97-2.47,6.28-6.19,7.55-4.34,1.53-8.57,3.33-12.79,5.14-2.87,1.22-5.63,2.68-8.45,4.01-3.01,1.41-6.03,2.76-9.02,4.19-1.95.92-3.37,2.33-3.22,4.69.16,2.51,1.74,3.89,3.93,4.85,3.81,1.66,6.53,4.62,10.31,2.82,5.13-2.46,11.26-7.84,16.56-9.97,4.71-1.9,7.42-2.75,7.42-2.75-1.15,16.21-1.8,39.69-.72,55.89.15,2.36.79,4.77,1.71,6.94,2.23,5.21,6.5,5.85,9.52,1.1,2.44-3.82,4.52-8.1,5.65-12.46,2.71-10.37,6.13-20.49,10.48-30.26,2.32-5.2,5.24-10.11,7.99-15.13,1.47-2.74,3.08-5.42,4.71-8.06,3.68-5.97,7.98-11.03,15.77-11.45,5.68-.31,11.39-.99,17.09-1.35,7.5-.47,21.5-.8,33.39,1.97,11.92,2.76,32.62,14.13,36.78,16.32,8.41,4.42,27.68,19.44,35.24,32.53,7.57,13.06,16.61,16.61,19.98,18.07,18.17,4.31,32.1-5.53,32.1-5.53,4.52,5.49,13.94,13.26,26.21,8.82,12.28-4.42,13.26-6.1,15.37-7.5,2.13-1.43,7.34-5.59,11.91-9.02,6.17-4.61,4.24-7.66,8.37-1.21,2.54,3.95,5.75,7.66,9.29,10.74,3.59,3.08,6.61,2.16,9.89-1.89,3.29-4.08,3.36-6.74.08-10.09ZM75.02,362.06c-.31-1.31-.96-2.64-.91-3.94.16-6.07.47-12.14.87-18.19.06-1.03.3-3.36,1.13-3.83,5.21-2.97,12.36-4.15,18.04-5.68-6.76,11.22-18.59,31.7-19.13,31.64ZM292.01,373.21c-3.7,3.1-4.12,3.78-7.5,6.22-20.09,14.55-33.65-8.81-34.39-17.11-.7-8.32,11.24-16.09,18.24-16.09s13.71,3.03,23.22,9.08c5.68,3.54,5.57,12.24.44,17.9Z\"><\/path><\/g><\/g><path class=\"cls-2\" d=\"M411.56,384.1c0,5.43-4.41,9.83-9.84,9.83s-9.85-4.4-9.85-9.83,9.85-9.85,15.27-9.85,4.41,4.41,4.41,9.85Z\"><\/path><\/g><\/svg><\/span>\n <\/a>\n <span class=\"topbar-tagline\">koacreatives.nl<\/span>\n<\/div>\n\n\n<div class=\"hero\">\n <div class=\"hero-inner\">\n <p class=\"hero-eyebrow\">WordPress Plugin \u00b7 AI Chat Assistent<\/p>\n <h1 class=\"hero-title\">KOA SmartDesk<br><span>Aangepaste AI Chatbot Assistent<\/span><\/h1>\n <p class=\"hero-sub\">Volledige functielijst \u00b7 42 functies verdeeld over 10 categorie\u00ebn<\/p>\n\n <p class=\"hero-desc\">\n KOA SmartDesk is een op maat gemaakte AI-chatassistent voor bedrijfswebsites \u2014 aangedreven door Claude (Anthropic), een van 's werelds meest capabele AI-modellen. Het werkt 24\/7 om vragen van bezoekers te beantwoorden, leads op natuurlijke wijze vast te leggen, gebruikers door uw diensten te leiden en boekingen en aanvragen te ondersteunen \u2014 allemaal vanuit een zwevend chat-widget dat eruitziet en aanvoelt als onderdeel van uw merk.<br><br>\n In tegenstelling tot generieke chatbot-tools, is SmartDesk <strong style=\"color:#d4bc84;\">volledig beheerd door KOA Creatives<\/strong>Wij installeren het, bouwen uw kennisbank op, stemmen het AI-gedrag af en houden het scherp gedurende de tijd. Elke onderstaande functie is direct bruikbaar \u2014 geen technische inspanning van uw kant vereist.\n <\/p>\n\n <div class=\"hero-pills\">\n <span class=\"pill pill-purple\">\u26a1 Aangedreven door Claude AI<\/span>\n <span class=\"pill pill-gold\">Volledig beheerd door KOA<\/span>\n <span class=\"pill pill-green\">\ud83c\udfaf Ingebouwde leadgeneratie<\/span>\n <span class=\"pill pill-purple\">\ud83d\udd04 Automatische updates inbegrepen<\/span>\n <span class=\"pill pill-gold\">\ud83d\udcca Kwartaalrapportages UX<\/span>\n <span class=\"pill pill-green\">Mobiel-eerst ontwerp<\/span>\n <\/div>\n <br>\n <span class=\"version-badge\">v1.6 \u00b7 2026<\/span>\n <\/div>\n<\/div>\n\n\n<div class=\"stats-strip\">\n <div class=\"stats-inner\">\n <div class=\"stat-item\">\n <div class=\"stat-number\">42<\/div>\n <div class=\"stat-label\">Totaal aantal functies<\/div>\n <\/div>\n <div class=\"stat-item\">\n <div class=\"stat-number\">10<\/div>\n <div class=\"stat-label\">Functiecategorie\u00ebn<\/div>\n <\/div>\n <div class=\"stat-item\">\n <div class=\"stat-number\">24\/7<\/div>\n <div class=\"stat-label\">Beschikbaarheid van AI<\/div>\n <\/div>\n <div class=\"stat-item\">\n <div class=\"stat-number\">100%<\/div>\n <div class=\"stat-label\">Beheerd door KOA<\/div>\n <\/div>\n <div class=\"stat-item\">\n <div class=\"stat-number\">0<\/div>\n <div class=\"stat-label\">Technische inspanning voor u<\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n<div class=\"page\">\n <div class=\"content\">\n\n \n <div class=\"managed-banner\">\n <h3>\ud83d\udee0\ufe0f Volledig beheerde service \u2014 KOA Creatives regelt alles<\/h3>\n <p>U installeert niets, configureert niets, en maakt zich geen zorgen over API-sleutels, updates of AI-gedrag. KOA Creatives stelt de assistent op uw website in, traint deze op uw bedrijf en onderhoudt deze continu. De onderstaande functies beschrijven wat er achter de schermen draait \u2014 en wat u als onderdeel van uw pakket ontvangt.<\/p>\n <\/div>\n\n \n\n \n <div class=\"group\" style=\"margin-top:32px;\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83e\udd16<\/div>\n <p class=\"group-label\">AI-engine <span class=\"count\">4<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83e\udd16<\/span><div class=\"item-body\"><p class=\"item-title\">Aangedreven door Claude (Anthropic)<\/p><p class=\"item-desc\">Maakt gebruik van een van 's werelds meest geavanceerde taalmodellen \u2013 natuurlijke, contextbewuste conversatie, geen ingestudeerde scenario's of beslissingsbomen.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udf10<\/span><div class=\"item-body\"><p class=\"item-title\">Volledig meertalig<\/p><p class=\"item-desc\">Detecteert en reageert automatisch in de taal van de bezoeker \u2014 EN, NL, ES, FR, DE en elke andere taal die Claude ondersteunt.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83e\udde0<\/span><div class=\"item-body\"><p class=\"item-title\">Aangepaste AI-instructies<\/p><p class=\"item-desc\">Toon, stijl, lengte van het antwoord en gedragsregels per site bepaald. Ge\u00efnjecteerd in de systeemprompt voor elk gesprek.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd22<\/span><div class=\"item-body\"><p class=\"item-title\">Gecontroleerde antwoordlengte<\/p><p class=\"item-desc\">Tokenlimieten ingesteld per site om API-kosten en responsenkwaliteit te beheersen. Beheerd door KOA \u2014 klanten hoeven hier niets aan te passen.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83d\udcda<\/div>\n <p class=\"group-label\">Kennis en context <span class=\"count\">3<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcda<\/span><div class=\"item-body\"><p class=\"item-title\">Gestructureerde kennisbank<\/p><p class=\"item-desc\">Vier secties \u2014 Bedrijfsinformatie, Diensten & Prijzen, Veelgestelde Vragen, Beleid. De AI antwoordt alleen op basis van wat u verstrekt \u2014 geen fabricaties over uw bedrijf.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">Kaart<\/span><div class=\"item-body\"><p class=\"item-title\">Websitepagina begeleiding<\/p><p class=\"item-desc\">Voeg belangrijke pagina's toe met URL's en beschrijvingen. AI stuurt bezoekers naar de juiste pagina wanneer ze vragen waar ze iets kunnen vinden.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd04<\/span><div class=\"item-body\"><p class=\"item-title\">Pagina-specifieke context<\/p><p class=\"item-desc\">De assistent weet op welke pagina de bezoeker zich bevindt en past de reactie hierop aan \u2014 andere pagina, andere gespreksopener.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83c\udfaf<\/div>\n <p class=\"group-label\">Leadgeneratie en opvolging <span class=\"count\">4<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udfaf<\/span><div class=\"item-body\"><p class=\"item-title\">Automatische leadregistratie<\/p><p class=\"item-desc\">AI verzamelt van nature de naam, e-mail en telefoon van bezoekers tijdens het gesprek \u2013 zonder formulieren, zonder frictie. Direct opgeslagen als potenti\u00eble klant.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udce7<\/span><div class=\"item-body\"><p class=\"item-title\">Directe e-mailmeldingen<\/p><p class=\"item-desc\">U ontvangt een melding zodra een nieuwe lead wordt vastgelegd, met alle contactgegevens en de bronpagina.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcca<\/span><div class=\"item-body\"><p class=\"item-title\">Leadstatus bijhouden<\/p><p class=\"item-desc\">Update elke lead rechtstreeks in het WordPress-dashboard via Nieuw \u2192 Gecontacteerd \u2192 Geconverteerd \u2192 Afgesloten.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\u26a0\ufe0f<\/span><div class=\"item-body\"><p class=\"item-title\">API-limietwaarschuwing<\/p><p class=\"item-desc\">Indien de API een gebruikslimiet bereikt, wordt er direct een melding verzonden naar KOA \u2014 wij lossen dit op voordat uw bezoekers er last van ondervinden.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83c\udfa8<\/div>\n <p class=\"group-label\">Widget-uiterlijk <span class=\"count\">6<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udfa8<\/span><div class=\"item-body\"><p class=\"item-title\">Merkkleur<\/p><p class=\"item-desc\">Chatknop, koptekst en berichtballonnen afgestemd op de kleuren van uw merk \u2014 ingesteld met een kleurkiezer tijdens de installatie.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83e\udd16<\/span><div class=\"item-body\"><p class=\"item-title\">Naam en avatar van assistent<\/p><p class=\"item-desc\">Uw AI-assistent krijgt een naam en foto - getoond in de kop van de widget en naast elk antwoord. Voelt als een echt teamlid.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udc4b<\/span><div class=\"item-body\"><p class=\"item-title\">Aangepast welkomstbericht<\/p><p class=\"item-desc\">Het eerste wat bezoekers zien wanneer ze de chat openen \u2014 geschreven door KOA om aan te sluiten bij uw merkstem.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udccd<\/span><div class=\"item-body\"><p class=\"item-title\">Widgetpositie<\/p><p class=\"item-desc\">Rechtsonder of linksonder \u2013 gekozen op basis van uw site-indeling zodat belangrijke inhoud nooit wordt geblokkeerd.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\u270f\ufe0f<\/span><div class=\"item-body\"><p class=\"item-title\">Aangepaste CSS-overschrijvingen<\/p><p class=\"item-desc\">Elke visuele aanpassing \u2014 lettergroottes, bubbelstijlen, spati\u00ebring \u2014 wordt netjes toegepast zonder uw thema aan te raken.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udce3<\/span><div class=\"item-body\"><p class=\"item-title\">Promotionele banner <span class=\"managed-badge\">Groei<\/span><\/p><p class=\"item-desc\">Een wegklapbare banner bovenaan het chatvenster \u2014 ideaal voor seizoensgebonden aanbiedingen, aankondigingen of nieuwe diensten. Aangepaste kleur en link.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\u2699\ufe0f<\/div>\n <p class=\"group-label\">Widget-gedrag <span class=\"count\">5<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcac<\/span><div class=\"item-body\"><p class=\"item-title\">Snelle antwoordknoppen<\/p><p class=\"item-desc\">Configureerbare sneltoetsknoppen boven de invoer \u2014 bijv. \"Bekijk onze diensten\", \"Vraag een offerte aan\", \"Boek een gesprek\". Verdwijnen na het eerste bericht.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">Tijd<\/span><div class=\"item-body\"><p class=\"item-title\">Groet-vertraging<\/p><p class=\"item-desc\">Stel het aantal seconden in voordat de begroetingsbubbel verschijnt \u2014 dit voorkomt een opdringerig gevoel op het moment dat een bezoeker landt.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\ude48<\/span><div class=\"item-body\"><p class=\"item-title\">Zichtbaarheidsbeheer per pagina<\/p><p class=\"item-desc\">Verberg de widget op specifieke pagina's \u2014 b.v. afrekenen, blog, inloggen. Ondersteunt URL-wildcards. Assets worden ook overgeslagen op die pagina's.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd50<\/span><div class=\"item-body\"><p class=\"item-title\">Bewustzijn van openingstijden<\/p><p class=\"item-desc\">Stel uw tijdzone, werkdagen en openingstijden in. De AI blijft 24\/7 actief, maar voegt een opmerking toe over buiten openingstijden wanneer contact wordt aangevraagd.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd18<\/span><div class=\"item-body\"><p class=\"item-title\">Activeer via een willekeurige knop<\/p><p class=\"item-desc\">Voeg een klasse toe aan een willekeurige knop of CTA op uw website en deze opent de SmartDesk-chat \u2013 ideaal voor \"Praat met ons\" CTA's verspreid over de pagina.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83d\udcc8<\/div>\n <p class=\"group-label\">Dashboard & data <span class=\"count\">6<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcac<\/span><div class=\"item-body\"><p class=\"item-title\">Volledige gespreksgeschiedenis<\/p><p class=\"item-desc\">Doorloop elke conversatie met volledige transcripties van bericht tot bericht in het WordPress-dashboard. Filter op lead, datum en bronpagina.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udc64<\/span><div class=\"item-body\"><p class=\"item-title\">Leadsmanager<\/p><p class=\"item-desc\">Alle vastgelegde leads op \u00e9\u00e9n plek \u2013 contactgegevens, bronpagina, status. Met \u00e9\u00e9n klik bijwerken.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcc8<\/span><div class=\"item-body\"><p class=\"item-title\">Overzichtelijke statistieken<\/p><p class=\"item-desc\">Totale gesprekken, vastgelegde leads en verzonden berichten \u2014 direct zichtbaar bij elke opening van het dashboard.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udce5<\/span><div class=\"item-body\"><p class=\"item-title\">CSV-export<\/p><p class=\"item-desc\">Exporteer leads, gespreks samenvattingen of volledige transcripties. Volledige transcripties zijn ideaal voor kwartaallijkse AI-gestuurde analyses.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd0c<\/span><div class=\"item-body\"><p class=\"item-title\">API-verbindingscontrole<\/p><p class=\"item-desc\">\u00c9\u00e9n-kliktest bevestigt dat de AI is verbonden en functioneert \u2014 duidelijke succes- of foutmelding, geen giswerk.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd04<\/span><div class=\"item-body\"><p class=\"item-title\">Automatisch systeem voor updates<\/p><p class=\"item-desc\">Plugin-updates rechtstreeks vanaf de WordPress-pluginpagina \u2014 geen handmatige ZIP-uploads. U heeft altijd de nieuwste versie.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group\">\n <div class=\"group-header\">\n <div class=\"group-icon\">Schild<\/div>\n <p class=\"group-label\">Technisch <span class=\"count\">4<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcf1<\/span><div class=\"item-body\"><p class=\"item-title\">Mobiel responsief<\/p><p class=\"item-desc\">Widget past zich automatisch aan mobiele schermen aan \u2014 volledig breed op kleine weergaven met touch-vriendelijke invoer.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">Schild<\/span><div class=\"item-body\"><p class=\"item-title\">Veilig ontworpen<\/p><p class=\"item-desc\">API-sleutel uitsluitend aan serverzijde opgeslagen. Alle formulierinzendingen geverifieerd. Volledige input sanitatie. GDPR-bewuste gegevensverwerking.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\u26a1<\/span><div class=\"item-body\"><p class=\"item-title\">WordPress-native<\/p><p class=\"item-desc\">Gebouwd op de WordPress REST API. Geen externe services, geen extra abonnementen, geen build-stap. Werkt met elk thema.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udeab<\/span><div class=\"item-body\"><p class=\"item-title\">Misbruikpreventie<\/p><p class=\"item-desc\">Rate limiting voorkomt dat \u00e9\u00e9n enkele bezoeker onverwachte API-kosten veroorzaakt. Een limiet op sessieniveau houdt u onder controle.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"managed-divider-label\">\n <span>Beheerd door KOA Creatives \u2014 inbegrepen in uw pakket<\/span>\n <\/div>\n\n \n <div class=\"group managed\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83d\ude80<\/div>\n <p class=\"group-label\">Onboarding en initi\u00eble installatie <span class=\"count\">5<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd27<\/span><div class=\"item-body\"><p class=\"item-title\">Plugin-installatie & configuratie<\/p><p class=\"item-desc\">KOA installeert en activeert SmartDesk op uw WordPress-site \u2014 API-sleutels, eindpunten en beveiligingsinstellingen zijn vanaf dag \u00e9\u00e9n correct geconfigureerd.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcdd<\/span><div class=\"item-body\"><p class=\"item-title\">Kennisbank voor u opgebouwd<\/p><p class=\"item-desc\">Wij onderzoeken uw bedrijf, diensten, prijzen, veelgestelde vragen en beleid \u2013 en schrijven en structureren vervolgens de volledige kennisbank zodat de AI vanaf de lancering nauwkeurig antwoord geeft.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udfad<\/span><div class=\"item-body\"><p class=\"item-title\">AI-toon en gedragsafstemming<\/p><p class=\"item-desc\">Wij defini\u00ebren de persoonlijkheid van de assistent, de antwoordstijl, de triggers voor leadcaptatie en de escalatieregels om aan te sluiten bij uw merk en verkoopproces.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83e\uddea<\/span><div class=\"item-body\"><p class=\"item-title\">Pre-launch kwaliteitsborging en stresstesten<\/p><p class=\"item-desc\">Wij voeren een volledige reeks QA-tests uit \u2013 hallucinatiecontroles, randgevallen, prijsnauwkeurigheid, afwijzing van buiten scope gevallen \u2013 alvorens live te gaan.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udfa8<\/span><div class=\"item-body\"><p class=\"item-title\">Visuele opzet & merkafstemming<\/p><p class=\"item-desc\">Widgetkleur, assistentnaam, avatar, welkomstbericht en positie \u2014 alles ingesteld om aan te sluiten bij uw merk en sitelay-out.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group managed\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83d\udd01<\/div>\n <p class=\"group-label\">Voortdurend onderhoud <span class=\"count\">4<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd04<\/span><div class=\"item-body\"><p class=\"item-title\">Plugin-updates beheerd door KOA <span class=\"new-badge\">Beheerd<\/span><\/p><p class=\"item-desc\">Elke SmartDesk-release wordt getest en op uw site ge\u00efmplementeerd. U hoeft de plugin nooit handmatig aan te raken.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcda<\/span><div class=\"item-body\"><p class=\"item-title\">Updates voor de kennisbank <span class=\"managed-badge\">Groei<\/span><\/p><p class=\"item-desc\">Wanneer uw prijzen, diensten of beleid wijzigen, werkt KOA de kennisbank bij \u2014 de AI weerspiegelt altijd uw huidige bedrijf.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udd0d<\/span><div class=\"item-body\"><p class=\"item-title\">Gespreksmonitoring<\/p><p class=\"item-desc\">KOA beoordeelt gesprekken periodiek om onjuiste antwoorden, kennishiaten en gemiste leads te detecteren \u2014 en lost deze proactief op.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcac<\/span><div class=\"item-body\"><p class=\"item-title\">Ondersteuning & probleemoplossing<\/p><p class=\"item-desc\">Elk technisch probleem, van API-fouten tot problemen met de weergave van widgets, wordt afgehandeld door KOA. Starter: reactie binnen 2 werkdagen. Growth: reactie binnen 4 uur.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n \n <div class=\"group managed\">\n <div class=\"group-header\">\n <div class=\"group-icon\">\ud83d\udcca<\/div>\n <p class=\"group-label\">Kwartaalrapportage UX en inzichten <span class=\"count\">4<\/span> <span class=\"managed-badge\">Groei<\/span><\/p>\n <\/div>\n <div class=\"grid\">\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udccb<\/span><div class=\"item-body\"><p class=\"item-title\">Conversatieanalyse<\/p><p class=\"item-desc\">KOA analyseert 3 maanden aan chat transcripten \u2013 waarbij de meest voorkomende vragen, knelpunten en wat bezoekers daadwerkelijk zoeken, worden ge\u00efdentificeerd.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udca1<\/span><div class=\"item-body\"><p class=\"item-title\">UX & contentaanbevelingen<\/p><p class=\"item-desc\">Praktische suggesties voor uw websitecontent, navigatie en aanbiedingen \u2014 gebaseerd op wat echte bezoekers dagelijks aan de AI vragen.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83c\udfaf<\/span><div class=\"item-body\"><p class=\"item-title\">Kwaliteitsbeoordeling van leads<\/p><p class=\"item-desc\">Analyse van vastgelegde leads \u2014 kwaliteit, intentie, bronpagina's \u2014 met aanbevelingen voor het verbeteren van de conversiestroom en de opvolgingstijd.<\/p><\/div><\/div>\n <div class=\"item\"><span class=\"item-icon\">\ud83d\udcc8<\/span><div class=\"item-body\"><p class=\"item-title\">Quadrimestrieel schriftelijk verslag<\/p><p class=\"item-desc\">Een duidelijk, leesbaar document \u2014 geen dataoverload. Concrete inzichten waar u op kunt handelen, geleverd per kwartaal, samen met eventuele updates van de kennisbank.<\/p><\/div><\/div>\n <\/div>\n <\/div>\n\n <\/div>\n\n \n <div class=\"footer\">\n <div class=\"footer-brand\">\n <span style=\"display:inline-flex;align-items:center;height:32px;width:auto;border-radius:4px;overflow:hidden;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewbox=\"0 0 444.63 447.86\"><defs><style> .cls-1 { fill: none; } .cls-2 { fill-rule: evenodd; } .cls-2, .cls-3 { fill: #fff; } .cls-4 { fill: #b39a5c; } <\/style><\/defs><rect class=\"cls-4\" width=\"444.63\" height=\"447.86\"><\/rect><g><g><path class=\"cls-2\" d=\"M72.87,154.12c1.4-8.02,1.97-14.03,3.62-19.7,1.19-4.1,5.04-7,9.11-4.54,2.09,1.29,3.82,6.18,3.05,8.61-2.05,6.44-4.93,12.97-15.79,15.64Z\"><\/path><g><path class=\"cls-1\" 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