AI SmartDesk Chatbot helps visitors quickly find information about your business, answers common questions and guides them toward the right next step — whether that’s contacting your team, continuing on WhatsApp, visiting your shop or making a booking.
Better support for your visitors. Less repetitive work for your team. More opportunities for your business.
6-month minimum commitment. Choose 12 months and get 1 MONTH FREE
IMPORTANT: AI SmartDesk is currently available for WordPress websites only.

People visit your website looking for information, services, products, support or a way to contact you.
Instead of making them search through multiple pages, let them ask.
SmartDesk gives visitors an easy, conversational way to interact with your business directly from your website.

SmartDesk is configured specifically around your business.
Koa Creatives sets up your knowledge base using relevant information such as:
We also customize the chatbot’s branding, welcome message, quick questions and AI behavior to better fit your business. SmartDesk can use the website page a visitor is viewing as additional context to provide more relevant assistance.
SmartDesk doesn’t just provide information. When visitors are ready, it can guide them toward the next step.
Collect contact information from interested visitors so your team can follow up.
Guide visitors toward relevant pages and information across your website.
Give visitors an easy way to move from AI assistance to a real conversation with your team on WhatsApp.
Direct visitors to your existing appointment, consultation, reservation or booking system.
Help visitors get answers, explore your website and take the next step with AI-powered assistance.
Help visitors find relevant products and guide them toward shop, category or product pages.

The conversations your visitors have with SmartDesk can also provide valuable insight into what customers want to know. See:
This can help you better understand your visitors and identify opportunities to improve your website content and customer experience.

We take care of the initial setup and technical implementation.
You focus on your business. SmartDesk helps take care of your website visitors.
Give your customers an easier way to:
👉 And give your team a smarter way to handle common website enquiries.

AI SmartDesk is an AI-powered website assistant that helps visitors ask questions, find information about your business, navigate your website and take the next step. It can also capture leads and guide visitors toward WhatsApp, bookings, products and other important website pages.
Yes. AI SmartDesk is currently designed for and available on WordPress-based websites only. If your website is built on another platform, please contact Koa Creatives before purchasing.
No. One of SmartDesk’s main benefits is website visitor support. It helps visitors find useful information and answers to common questions without immediately needing to call, email or message your team. Lead capture, WhatsApp and booking functionality provide additional ways to turn those conversations into action.
We configure SmartDesk around a custom knowledge base containing relevant information about your business, services, products and website. This helps it provide more relevant, business-specific responses.
SmartDesk can answer many common website questions directly, which may reduce repetitive enquiries reaching your team. Questions requiring personal assistance can still be directed toward your team.
Yes. Visitors can be directed from SmartDesk to your business on WhatsApp when they want personal assistance.
SmartDesk can guide visitors to your existing booking, appointment or reservation system.
The actual booking is completed through your existing booking platform.
SmartDesk can help visitors find information and guide them toward relevant shop, category or product pages on your WordPress website.
Yes. SmartDesk can communicate in multiple languages.
Yes. Conversation history helps you understand the types of questions visitors are asking and can reveal common topics and potential information gaps.
Yes. SmartDesk can collect visitor contact information during relevant conversations so your team can follow up.
Yes. SmartDesk includes a promotional banner area for offers, products, services, events or announcements.
3-month commitment → 1 FREE promo banner design
6-month commitment → 1 FREE promo banner design
12-month commitment → 2 FREE promo banner designs
No. Koa Creatives handles the initial installation, knowledge-base setup, AI configuration, visual customization and testing.
Choose:
3 Months
$80/month + setup fee $200
Includes 1 FREE promo banner design
6 Months
$80/month + setup fee $200
Includes 1 FREE promo banner design
12 Months — Best Value
$70/month + setup fee $200
Includes 2 FREE promo banner designs
The minimum commitment is 3 months.
Start using AI not just to respond — but to understand and improve.
To offer you the most tailored experience, we kindly ask for your business email and existing website URL.
This helps us better understand your brand, validate your online presence, and customize our solutions to fit your unique needs.
Please fill in the details so we can deliver a more personalized and effective bussines consultation.